Griaule Biometrics

SYMPTOMS

• When you attempt to register the GrIcaoFaceX.dll file by using the Regsvr32.exe program, you may receive one of the following error message: LoadLibrary("GrIcaoFaceX.dll") failed.
• Problem using ICAO Face SDK with DEP enabled.

CAUSE

• This version of the component has an incompatibility issue with computers that have DEP (Disable Data Execution Prevention) enabled.

WORKAROUND

Disable Data Execution Prevention (DEP) completely.

1. Click Start, and then click Control Panel.
2. Under Pick a category, click Performance and Maintenance.
3. Under or Pick a Control Panel icon, click System.
4. Click the Advanced tab, and in the Startup and Recovery area, click Settings.
5. In the SystemStartup area, click Edit.
6. In Notepad, click Edit and then click Find.
7. In the Find what field, type /noexecute and then click Find Next.
8. In the Find dialog box click Cancel.
9. Replace the policy_level (for example, "OptIn" default) with "AlwaysOff" (without the quotes).

WARNING: Be sure to enter the text carefully. Your boot.ini file
switch should now read:

/noexecute=AlwaysOff

10. In Notepad, click File and then click Save.
11. Click OK to close Startup and Recovery.
12. Click OK to close System Properties and then restart your computer.

This setting does not provide any DEP coverage for any part of the
system, regardless of hardware DEP support.

Verifying DEP is Disabled

1. Click Start, and then click Control Panel.
2. Under Pick a category, click Performance and Maintenance.
3. Under or Pick a Control Panel icon, click System.
4. Click the Advanced tab.
5. In the Performance area, click Settings and then click Data Execution Prevention.
6. Verify that the DEP settings are unavailable and then click OK to close Performance Settings.
7. Click OK to close System Properties then close Performance and Maintenance.

APPLIES TO

• Griaule ICAO SDK 1.0.0