Griaule's Knowledge Base answers many common questions and teaches you how to get the most of the software.
This F.A.Q. answer the most common questions regarding biometrics and our software development kits.
Griaule maintains a community supported Forum. It is one more place where you can search answers for your questions, exchange information with other customers, post issues and solutions, etc. It is organized in categories and programming languages.
Most of our softwares, drivers and updates are available for download on our downloads page.
Griaule is committed to provide free support for all our clients. If our F.A.Q. or our Forum do not solve your issue, please e-mail us with the following information (when applicable):
E-mail:support@griaule.com
Some more demanding projects, however, require immediate support availability and shorter response times or even on-site support. For these specific cases we provide cost effective support contracts on behalf of our partners. Comprehensive, flexible, and cost effective, this service offering is designed to meet the needs and budget from partners of all types and sizes.